I am often asked how you become a professional snagger. Firstly, let me start by saying that there are no qualifications currently available to become a professional snagger. That is not to say that you do not need to be qualified.
As a professional snagger, you have a responsibility to your customer to provide a comprehensive and professional defect report of their newly built home, identifying snags (defects) that should be honest and to the current building regulations and standards.
It is important not to inflate your reports with items that the builder is never going to rectify and will certainly put your customer in conflict with their builder and possibly ruin their experience of owning a brand-new house.
So, what do you need to become a professional snagger?
I would start with a trade background, one which allows you to have seen most build sequences on-site from foundation to handover?
I would then expect a minimum of at least ten years in site management or higher with qualifications such as an NVQ in The Built Environment. It would also be advantageous to have professional membership of the Chartered Institute of Building (CIOB) Chartered Association of Building Engineers (CABE), Royal Institute of Chartered Surveyors (RICS) or similar. This will ensure you carry out your snagging surveys to the highest industry standard.
Having gained the relevant experience and knowledge to fully understand how a new house is built and how the build sequences work, you are on your way to becoming a professional snagger.
Start your business
If you have decided that you would like to become a professional snagger, you will have to register your business name and engage a web designer to build your website. Getting your business advertised and informing people what you do on the internet is a start. There are other ways of advertising your services such as word of mouth, trade publications, etc.
Customer reviews are another great way of securing business from prospective customers, having great reviews will give your business the necessary accreditation.
This all sounds easy, but it will take time for your business to grow, do not expect your diary to be fully booked from the day you start – it will not. Be patient and, above all else, be professional.