If you’ve recently purchased a new build home then it’s probably time to start thinking about choosing a snagging inspector. However, with all the other 100 things buzzing around your mind we understand that it can be both stressful and time-consuming to do research into what you should look for in a snagging company. Here we will outline all the main qualities you should be considering.

What to look for in a Snagging Company


So the first and foremost thing to remember is this; your new home is your largest investment to date. You want to choose a professional snagging company over doing any type of inspection yourself. There are many checklists you can view (including ours) but at the end of the day, you are not qualified or properly skilled in the snagging industry which can often mean defects going undetected.


Whilst cost is an important issue, most professional snagging companies will charge similar fees. Prices vary depending on the type of home you have bought and the size of the property. Initially paying out for a snagging inspector may seem like an irrelevant extra fee, especially when your new build home looks shiny and perfect from the outside. However, most building companies will use a series of contractors at different levels and experience. If there is a defect with your new home and it isn’t spotted then you could end up having to fork out a lot of money in the future. Be wary of any snagging companies that charge below the industry standard as this usually means they are not qualified to properly do the job.


It is important to ensure that the professional snagging company you choose is qualified and has the necessary experience in the industry to understand the fundamentals of how your new home has been constructed. Ask them about their trade background; they should have experience in being a site manager or higher with NVQ qualifications. They should also either be a member or have previously been a member of industry bodies such as the Chartered Institute of Building.


Testimonials are the one bit of research you must do when looking for a great new build snagging inspector. Looking into other peoples experience with the company is a great insight into how professional the company actually is.

New Build Snagging Inspection Sample Reports

Before you decide on your new build snagging company, you should ask to view some sample reports. This will give you an idea of the depth of detail the company will go into when inspecting your home. Make sure the report uses photographs and are date & time stamped to provide liability. You should also be looking out to see if you can spot industry terminology. You want to make sure the report you are going to be handing your builder is both correct and professional.


Although anyone can have a website, a well-structured site with all the relevant information usually means that the company is reliable and knowledgeable in their field of expertise. They should include in-depth information about the company, photographs of their work, sample reports & case studies and preferably a detailed ‘about us’ page. You should be able to find some good testimonials on the website, or at least a link to Trustpilot or Google and useful tips for the new home buyer.


This is key. The new build snagging company you choose should be professional from the get-go, whether that be the initial phone call or the webpage you view first. Are they prepared to give you impartial advice? Even if they know you may not use them? If yes, then this is usually a sign of a good, trustworthy and reliable company. You should also make sure that the snagging company is independent of any house builder to ensure a completely unbiased inspection. Do your research and make sure that the company is well respected within the house building industry. How quickly do they contact you after your initial enquiry? A good snagging company should be in contact within 24 hours. When you do speak to them, are they interested in you and your requirements? Or do you feel rushed and ignored?

It is entirely up to you who you choose to do your new build snagging inspection but these are the main areas which you should focus on when doing your research. Remember that not all snagging companies are the same and you should always do your homework, read reviews and speak to the company before making a final decision. Play the field a bit as well. Speak to multiple snagging inspectors. This way you will get a feel of the type of company you like and dislike.


I hope this was helpful to all you new build home buyers and if you would like to discuss anything else then feel free to contact us. We are always happy to share a chat.


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Use this easy-to-follow checklist to check your new build home for common defects