Why use Lively Professional Services?
My mission was to form a leading professional snagging company that would help raise standards within newly built homes and to help new homeowners achieve the quality they deserve from their investment.
My extensive knowledge and experience of the housing industry ensure we give our customers the best possible service and support that we can, this is something that I am extremely passionate about, putting our customers first, helping to give them peace of mind.
Having worked in the housing industry for over 40 years I have gained the knowledge and experience to know how your new home has been constructed and helps me identify defects others may not see.
Our reports are easy to follow, and every defect is photographed with a location given to it and trade assigned as well as a clear description of the defect. All our photographs are time and date stamped which helps when logging your defects with your builder. We carry out all inspections in house and do not use any subcontractors ensuring a consistent approach when producing our reports. We take time to answer any questions our customers have during the inspection and we explain our findings once we have completed our report.
The descriptions and explanations we use in the report help your site manager to easily follow and rectify your defects.
Once we have sent your report usually on the same day (electronically) and two hard copies in the post within 48hrs. We are available to answer any questions that you or your builder may have.
What we check when we visit your home
During our visual inspection of your new home, it is our aim to identify and itemise any defects both internally and externally including any garden areas, drives and garage if applicable. The areas that we cannot inspect will be detailed in the report. Following our visual inspection, a detailed defects report will be produced and sent to you. Our inspector will report upon the main aspects of the property to an accepted benchmark quality standard, normally the NHBC standard both internally and externally.
What we do not check
We do not undertake inspections of any:
- Central Heating Systems
- Electrical and Fire Systems
- Plumbing installations
- Drainage Systems
- Telecoms and Broadband
- TV Systems
- Home Automation Systems.
When should we be called in?
Prior to legal completion of your new home your builder will invite you for a home demonstration. At this meeting the builder will show you around your new home and demonstrate how the systems and appliances work. During the inspection the builder will give you the opportunity to identify any snags / defects within the property.
If the builder will allow access prior to you legally completing your property then this is the ideal time to call us in. However some builders will not allow this so once you have legally completed your property and received your keys is the time to call us in to inspect your property.
What Areas do we cover?
The areas that we cover are:
- Greater Manchester
This can then be handed to your builder to rectify, usually within 14 days, however this may differ depending on their defects warranty period/ procedures.
Building Thermal imaging surveys
Lively Professional Services are now pleased to be able to offer our customers a Professional Thermal Imaging Survey of their new home.
Infrared Thermography is a non-destructive thermal survey of your home using an infrared camera. The camera can identify thermal differences (Temperature) within the building or its fabric. These differences can be seen and analysed when using a thermal imaging camera and its software which allows us to identify any construction faults such as insulation defects, cold spots, water damage and heat loss within your home or heating system.
This survey can be incorporated with your snagging survey or carried out separately. Our surveyor is certified to Level 1 Infrared Thermography which meets the requirements set by ISO 18436 and ASNT SNT TC 1A. Please enquire regarding the costs as we can include this alongside your snagging survey.