Sample Snagging Survey Report, Bromborough

Customer Case Study & Sample Snagging Survey Report, Bromborough

The challenge

Our client bought his home off a small builder and was not sure about the quality of his new house or what to look for when it came to identifying defects and snags. He also needed help to communicate these defects to his builder in order to get any issues sorted.

The solution

Lively Professional Services undertook a detailed snagging survey of the property covering the ground floor, upstairs floors and roof space as well as external areas. Photographs of all defects were taken along with a description of the location and which trade would be assigned to fix the issue.
In total 125 defects were identified, which would have potentially cost our client thousands of pounds to fix in the future, thankfully he had opted to have a snagging survey so the defects became the builder’s responsibility to fix.
A detailed printed and electronic report was provided to the client so he could easily communicate the issues to his builder.

The results

By having the defects listed in a professional report that could be handed to his home builder over 95% of the defects are now rectified and the customer is pleased with the outcome.

“Very thorough and professional, would recommend and certainly work with again.”

T Jones, Google Reviews

The Report


Assigned to Identification


Assigned to Mastic


Assigned to Joiner/ Mastic


Assigned to Joiner


Assigned to Decorator

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Snagging Report
Monday, 3 February 2020
Prepared For T Jones
125 Issues Identified

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Coronavirus Update


Dear Customer,


Following the Government Guidelines, we are now happy to accept bookings on occupied properties as well as those empty.
We will maintain a safe distance when conducting our inspections and wear suitable PPE where possible.


For any customers already booked for a snagging survey I will be contacting you to discuss rearranging your appointment.

If you have any questions or wish to make a booking, please contact me on 07792 261820 or email @

We value your custom and wish all our customers the best during these worrying times, please stay safe.


Kind Regards